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Navigating Uncertainty with Better Payer Contracts and Negotiations

May 21, 2020 | 2:00 PM ET

Managing and negotiating payer contracts has always been a challenge for healthcare providers.

With the recent shift toward consumerism, changing patient behavior, and the revenue fallout from the COVID-19 pandemic, uncertainty is at an all-time high.  

This webinar panel discussion, featuring leaders in Managed Care, will offer best practices in payer relations, negotiation, and reimbursement for the remainder of 2020 and beyond.

Our panelists will share and discuss:

  • The impact of delaying elective procedures on reimbursement and options to address with payers
  • How the sudden surge in telehealth will impact reimbursement and payer contracts
  • How shifting consumer behavior and increased price transparency is impacting payer contracting
  • Why modeling payer contract terms is essential to forecasting baseline reimbursement expectations
  • Predictive analytics and the next generation of payer scorecards your hospital should use to forecast and monitor revenue trends

About the Presenters:

Greg Kay Oval-1

Greg Kay, Senior Vice President of Revenue Strategy, PMMC

Greg has managed and consulted in healthcare for 30 years and has been with PMMC for the past 20 years. Greg has experience in multisite operations management, managed care negotiation experience from a healthcare provider's vantage point, and product development/implementation.


John Collier Oval-1

John Collier, CEO and Founder, Innovative Managed Care Solutions, LLC

John Collier brings more than 25 of experience in managed care contracting. Through John's unique insights, providers can level the playing field by learning how to identify and avoid the "landmines" designed by payers to take advantage of less suspecting providers.

Patty Whitmarsh round

Patty Whitmarsh, Director of Payer Strategy & Managed Care, Augusta University Health System

Patty brings almost 25 years of healthcare payer contracting experience in physician practices, hospitals, IPAs, and surgery centers.  She established own Credentialing Verification Organization, CredibilityCVO and served as the Vice President of Managed Care at Strategic Healthcare Partners in Savannah.


John Fontaine round

John T. Montaine, MBA, HRM, FHFMA, CEO, Creative Managed Care Solutions, LLC

John brings over 30 years of experience in clinical orthopedics, health insurance, and hospital system operations to develop strategic and tactical solutions targeted to each hospital systems unique markets and dynamics.


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