BUILDING A STRONG SAFETY NET

January 28th | 2:00 PM ET

About the Webinar

Join us for an insightful conversation on how healthcare organizations can improve their revenue cycle processes and ensure accurate reimbursement through retrospective recovery reviews. Hosted by PMMC, this webinar brings together industry experts Heather Marsh, Senior Director, Revenue Cycle Operations from Essentia Health, Scott Soucy, Director of Managed Care at Catholic Medical Center, and Cheyenne Williams, Revenue Recovery Supervisor at PMMC.

Overview: Improving revenue cycle processes is critical for healthcare organizations aiming to maximize reimbursement and address financial challenges. This session focuses on tackling common denial trends, fostering stronger relationships with payers, and implementing proactive strategies to capture every revenue opportunity.

Key Topics Covered:

-How to navigate denial trends and address common issues

-Building a safety net to capture missed revenue opportunities

-Collaborating with payers to resolve underpayments and denials

-Proactive strategies for managing high-dollar claims

Don’t miss out on this opportunity to stay ahead in the competitive healthcare industry. Register now to secure your spot and gain invaluable insights to optimize your revenue cycle operations.

Heather M.

GUEST SPEAKER: Senior Director Revenue Services, Essentia Health
As a revenue cycle leader at Essentia Health, Heather brings 25 years of experience in aligning internal workflows with external partnerships to optimize payer engagement and improve outcomes. Her expertise lies in leveraging collaboration and analytics to refine processes and achieve tangible results.

Scott S.

GUEST SPEAKER: Scott Soucy, Director Managed Care Contracting, Catholic Medical Center
Scott is the Director of Managed Care at Catholic Medical Center, specializing in Payer contract negotiations, strategy and alignment. With a focus on proactive problem-solving, Scott has a 28-year track record of using data-driven insights to address billing and reimbursement challenges while fostering strong payer collaborations.

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GUEST SPEAKER: Cheyenne Williams, Revenue Recovery Supervisor, PMMC
A skilled Revenue Recovery Supervisor, Cheyenne leverages PMMC’s advanced software and tools to identify trends, resolve denials, and recover underpayments. Her focus on data integration and proactive strategies makes her a key contributor to revenue cycle improvements.

HOST: Greg Kay, Senior Vice President of Revenue Strategy, PMMC
Greg Kay brings decades of experience in healthcare operations and revenue cycle management. As the moderator, Greg ensures a dynamic and engaging discussion, highlighting actionable insights from the panelists to help healthcare organizations optimize their reimbursement processes.

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