Webinar Overview
Date: Wednesday, April 20th
Time: 2:00 PM ET
Duration: 1 hour
Webinar Summary
As patient responsibility continues to grow, point-of-service collections become increasingly important.
Recent survey data shows that two-thirds of patients are consistently surprised by their bills and only 25 percent are proactively counseled about their cost of care. In response, hospital revenue cycle processes need to account for the shift in payment responsibility.
Patient estimates are an effective method to educate the patient upfront and increase collections, but they are only as effective as the facility’s estimation process. In this webinar session, Brian Gomes, Senior Account Manager at PMMC will provide proven methods to maximize the use of your facility’s patient estimates, including:
- Identifying specific goals and opportunities for increasing collections based on facility
- How to define and create an estimate creation process
- Successful patient communication strategies to facilitate upfront payment
Attendees will walk away with tangible takeaways that can be immediately applied to their patient collection process.